Your satisfaction is our top priority. Please reach out with any questions about your products, ordering or other inquiries. Our team will ensure a swift response, getting back to you within one business day.
Frequently asked questions
Your satisfaction is our top priority. Please reach out with any questions about your products, ordering or other inquiries.
Do you offer a guarantee?
Of course! Brand Depot stands behind our products with a Satisfaction Guarantee: If you are not satisfied with your order, we will replace it, credit your account or issue a refund.
Do you charge sales tax?
Only those customers who are located in the states of California, Colorado, New Mexico, and Pennsylvania can and will be charged sales tax.
What are your hours?
We are open Monday through Thursday, from 7:00 am to 5:00 pm Mountain Standard Time. And Friday from 8:00 am to 5:00 pm Mountain Standard Time.
What do I do if I have a question or concern about my order?
Contact our Customer Service Department:
- Email: branddepotsupport@tshirts.com
- Telephone: 1-866-468-6824
What is your mailing address?
Brand Depot, 5115 E Highland Drive, Jonesboro, AR 72401